Exhibitor Press Releases

End media disruptions: DC Vision Work Order module increases IT efficiency by 40 percent

DC Smarter GmbH Stand: J140
Alma Efendic
End media disruptions: DC Vision Work Order module increases IT efficiency by 40 percent
DC Smarter further simplifies IT Asset Management (ITAM) and the work of technical teams in data centers and distributed IT environments. DC Vision – the only platform that combines ITAM, Digital Twin, and Augmented Reality – now includes a Work Order module. All upcoming IT work orders are directly mapped within DC Vision. Tasks can be planned, executed, and documented more quickly in a single workflow. This improves compliance, accelerates troubleshooting, and increases efficiency across the entire IT operation by 40%!
Traditional DCIM (Data Center Infrastructure Management) or ITSM (IT Service Management) work order systems do represent upcoming tasks, but they do not provide additional context or insights. Moreover, all changes must be documented afterwards in backend systems. Technical teams are forced to work through manual processes using multiple tools and spreadsheets. This leads to inconsistencies, errors, and wasted time – with DC Vision, that comes to an end. The DC Vision Work Order Management provides a unified access point to all tasks, requirements, and open tickets from different systems. Work orders can be sorted and prioritized as needed, ensuring that the most critical tasks are addressed first. Overall, administrative effort is reduced, and switching between multiple platforms is eliminated.

Planning ahead of an intervention becomes significantly easier: even before working at the rack, technicians can prepare in advance. The entire workflow, including all dependencies, can be analyzed beforehand to avoid surprises on-site. For work at the rack, technicians can directly access the digital twin, which displays systems and their status in real time. They simply scan the code attached to the rack. Additional descriptions and documentation are immediately available.

Using augmented reality (AR), images of the rack and its cabling are overlaid. Devices or connections requiring special attention are highlighted, enabling tasks to be completed more efficiently. For more complex tasks, step-by-step AR instructions provide valuable guidance, reduce errors, and shorten training times.

Existing DCIM task management systems or tools such as ServiceNow or Jira can be seamlessly integrated. Existing processes can be maintained and enhanced with modern visualization and AR capabilities. After successfully completing a task, image-based proof can be documented directly within the module. All changes are captured on-site via DC Vision and transferred to connected management systems such as DCIM and CMDB (Configuration Management Database).

DC Smarter experts are happy to demonstrate how simple IT Asset Management (ITAM) becomes with DC Vision—either in a demo or online at www.dc-smarter.com

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