Tech Manual - English Version

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Technical Manual

We are delighted you will be joining us at one of the shows that make up Tech Show Frankfurt 2024 incorporating Cloud Expo Europe, Cloud & Cyber Security Expo, Big Data & AI World and Data Centre World.

Please note, a driving ban operates on all public roads in Germany on Sundays and Public Holidays, this applies to all vehicles over 7.5 tonnes and those towing trailers. As the first day of Build is Monday 20th May (Whit Monday), any vehicles needing access to build that are over 7.5 tonnes or towing a trailer, will either need to be on the venue premises from Saturday 18th May (parking free of charge during build), or arrive from Tuesday 21st May.

Please inform us on techops.frankfurt@closerstillmedia.com if you will have a vehicle over 7.5 tonnes or a trailer coming onsite, stating the number of vehicles, sizes and estimated arrival time, so that we can alert the venue traffic team. If you require logistical assistance with accepting any deliveries on Saturday 18th May please contact our logistics contractor DSV, whose contact details are in the Logistics section of the My To-Do List section below.

The event will take place in hall 8 at Frankfurt Messe.

Show Logos

Below you will find all the information you need to have a successful show. This includes details on our official contractors, services you can book, travel, the venue, Shell Scheme and Space Only guidance and a general show A-Z.

Any services should be booked directly with the relevant contractor. Their order forms and contact details can be found in the My To-Do List section below. Information on any orders exhibitors place will not be kept on one central system therefore, it is important that you maintain your 'My To-Do List' yourself.

Please ensure that you complete and return the forms by the specified deadlines, to ensure you receive the best price for the service. Any stand fitting extras (such as electrics or furniture) ordered after the deadlines, cannot be guaranteed.

Please note: Your data (including name, address, email, and telephone) will be shared with the official exhibition contractors. They will not be shared with any third parties under any circumstances.

Furthermore, if you are contacted with a notice, letter or invoice from company names such as 'International Fairs Directory / IFD, Inter-Fairs, Expo Fairs, Expo Guides’ stating they are in connection to this event, usually in reference to data/customer information, this is incorrect and a misleading attempt to enter them into an agreement with that company. The event official contractors are listed below in the My To-Do List section. If you are unsure, please contact techops.frankfurt@closerstillmedia.com.

My To-Do List

Below you will find the To-Do List for the show, the first section is compulsory and must be completed in order to participate at the show, the second section is for optional extras which can be organised directly with our official service partners. Please ensure you complete and return the forms by the specified deadline dates to ensure you receive the best price for the service.

Compulsory Task List

Task Deadline Contact Details Action
Build & Breakdown Passes ASAP Fusion Events
enquiries@circdata.com
LINK COMING SOON

Vehicle booking for Build & Breakdown        

ASAP

Messe Frankfurt 

Electronic Entry System (messefrankfurt.com)

CLICK HERE
Emergency Procedures Please Read Messe Frankfurt
https://www.messefrankfurt.com/frankfurt/en/contact.html
LINK COMING SOON
Health & Safety Declaration Friday 19th April

The Operations Team
techops.frankfurt@closerstillmedia.com

CLICK HERE
Risk Assessment Friday 3rd May The Operations Team
techops.frankfurt@closerstillmedia.com
CLICK HERE
Site Safety Rules Please Read The Operations Team
techops.frankfurt@closerstillmedia.com
CLICK HERE
Shell Scheme Specification Please Read 4foreverything
techshowfrankfurt@4foreverything.com
CLICK HERE

Space Only Stand Plan Submission 

*this does not apply to Shell Scheme stands

Friday 19th April

Select International Events
Queriesrosanna@selectiel.com

UPLOAD HERE
Tech Show Site Map Please Read

The Operations Team
techops.frankfurt@closerstillmedia.com

CLICK HERE
Venue Site Map Please Read

Messe Frankfurt
https://www.messefrankfurt.com/frankfurt/en/contact.html

CLICK HERE

Optional Tasks

Task Deadline Contact Details Action
Accommodation Friday 3rd May Event Express
+44 (0) 1905 732737
reservations@eventexpressuk.com
CLICK HERE
Audio Visual Equipment   

Early Bird: Wednesday 10th April

Friday 3rd May

4foreverything
techshowfrankfurt@4foreverything.com

 PSPAV
 +44 (0) 121 486 3288
 screenhire@pspav.com

4FE

PSP AV

Catering Friday 17th May Accente
+49 69 7 56 02 - 22 51
delivery@accente.com
CLICK HERE
Carpet

Early Bird: Wednesday 10th April

Last Orders: Friday 26th April

4foreverything
techshowfrankfurt@4foreverything.com
CLICK HERE
Cleaning Friday 17th May

Messe Frankfurt
+49 69 75 75-69 11
cleaning@messefrankfurt.com

CLICK HERE
Complex Stand Checks Friday 3rd May

Messe Frankfurt
+49 69 75 75-59 04
standapproval@messefrankfurt.com

CLICK HERE
Compressed Air

Early Bird: Wednesday 10th April

Last Orders: Friday 3rd May

4foreverything
techshowfrankfurt@4foreverything.com
CLICK HERE
Electrics (Lighting & Power)

Early Bird: Wednesday 10th April

Last Orders: Friday 3rd May

4foreverything
techshowfrankfurt@4foreverything.com
CLICK HERE
Fire Extinguishers Friday 17th May Messe Frankfurt
+49 69 33 99 88-0
info@wp-brandschutz.de
CLICK HERE
Floral Friday 3rd May Messe Frankfurt
+49 69 74 22 19 35
pflanzen@messefrankfurt.com
CLICK HERE
GEMA (Music Licence) Friday 3rd May GEMA
+49 30 58 85 89 99
Kontakt@gema.de
CLICK HERE
Logistics Monday 29th April

DSV Solutions
+44 (0) 7743 972 536
Terence.brunton@dsv.com

INFORMATION

&

FORM

Furniture Hire

Early Bird: Wednesday 10th April

Last Orders: Friday 10th May

4foreverything
techshowfrankfurt@4foreverything.com
CLICK HERE
Graphics Wednesday 1st May Full Vision
exhibitor@fullvision.co.uk
CLICK HERE
Internet & Wifi Friday 17th May Messe Frankfurt
+49 69 75 75-711 73
telecommunication@messefrankfurt.com

CLICK HERE

Nameboard Form (Shell Scheme Only) Friday 3rd May 4foreverything
techshowfrankfurt@4foreverything.com
CLICK HERE
Parking Wednesday 24th April

Messe Frankfurt
+49 69 75 75-55 20
parkservices@messefrankfurt.com

For supply cars please contact traffic@messefrankfurt.com

PARKING PERMIT

Shell Scheme Extras

Early Bird: Wednesday 10th April

Last Orders: Friday 3rd May

4foreverything
techshowfrankfurt@4foreverything.com
CLICK HERE
Stand Personnel Friday 10th May Messe Frankfurt
+49 69 7 56 02-24 34
eventence@accente.com
CLICK HERE
Stand Security Friday 10th May Messe Frankfurt
+49 69 75 75-63 42
standguard@messefrankfurt.com
CLICK HERE
Traffic Friday 3rd May Messe Frankfurt
+phone number
traffic@messefrankfurt.com
LINK COMING SOON
Translation, Interpreting, Subtitling and Live Captioning ASAP TranslateAble
+44 (0)203 239 7082
info@translateable.com
CLICK HERE
Piped Services (water, gas, air)

Early Bird: Wednesday 10th April

Last Orders: Friday 3rd May

4foreverything
techshowfrankfurt@4foreverything.com
CLICK HERE
Waste Friday 17th May Messe Frankfurt
+49 69 75 75-69 11
waste@messefrankfurt.com
CLICK HERE

 

Floor Plan

To download a copy of the technical floor plan, please click the link below (correct at point of download, subject to change).

Technical Floor Plan

If you have any queries regarding the technical floor plan, please email us.

The Operations Team

Timetable

Here you can view the timetable for the show, please ensure you read this carefully and pass the information on to any contractors you may be using. Work onsite must be completed during the times outlined below. Any deliveries to the hall should be made at a time when you can be present on your stand to sign for the package, the Organisers are unable to sign for or store any deliveries on behalf of exhibitors.

Please note, a driving ban operates on all public roads in Germany on Sundays and Public Holidays, this applies to all vehicles over 7.5 tonnes and those towing trailers. As the first day of Build is Monday 20th May (Whit Monday), any vehicles needing access to build that are over 7.5 tonnes or towing a trailer, will either need to be on the venue premises from Saturday 18th May (parking free of charge during build), or arrive from Tuesday 21st May.

Please inform us on techops.frankfurt@closerstillmedia.com if you will have a vehicle over 7.5 tonnes or a trailer coming onsite, stating the number of vehicles, sizes and estimated arrival time, so that we can alert the venue traffic team. If you require logistical assistance with accepting any deliveries on Saturday 18th May please contact our logistics contractor DSV, whose contact details are in the Logistics section of the My To-Do List section below.

Build

Monday 20th May 2024                               
09:00 - 19:00        Space Only - Stand Construction
Tuesday 21st May 2024 09:00 - 14:00 Space Only - Stand Construction
14:00 - 19:00 Shell Scheme & Space Only - Stand Dressing

Open

Wednesday 22nd May 2024          09:00 - 17:00 Exhibitor Access from 08:00    
Thursday 23rd May 2024 09:00 - 16:00 Exhibitor Access from 08:00    

Breakdown

Thursday 23rd May 2024     17:00 - 18:00 Shell Scheme        
18:00 - 22:00 Space Only

 

All space only stands must have completed construction by 14:00hrs on Tuesday 21st May 2024 in order for the certificate of structural integrity to be issued.

It is a contractual requirement that your stand is not dismantled in any way or products removed and that your stand remains manned until the show closes and is clear of all visitors. 

Exhibitors are advised not to leave their stand unattended at any time during Breakdown.

It is the exhibitor's responsibility to remove all stand materials, packaging and waste from the hall by 22:00hrs on Thursday 23rd May, any items left in the hall will be skipped and relevant costs associated with this will be passed back onto the exhibitor concerned.

PLEASE NOTE: Any live power will terminate 30 minutes after the halls close unless a 24hr supply has been ordered with the official electrical contractor. 

Shell Scheme Exhibitors

Definition

Exhibitors who have booked a shell scheme stand will have an Octanorm Shell Scheme stand. The package includes walling, carpet, ceiling grid, and a fascia nameboard.

PLEASE NOTE: No Electrics or Furniture is included in your package.

Shell Scheme Example

Carpet

Grey cord carpet is included within your shell scheme stand. If you wish to change the colour of your carpet you can do this for an additional cost with the official contractor 4foreverything via the My To-Do List.  Please note; your stand carpet cannot be the same colour as the aisle carpet.

If you would prefer to have a platform, platforms can be supplied via Expo Floors. For any queries and/or a quotation, please click on the following link: www.expo-floors.com.

Electrics

Please note that electrics are NOT included with your stand booking. 

4foreverything are the official electrical contractors, and are responsible for carrying out all electrical work on all stands. Pre-fabrication will be permitted but connection to the mains, and on-site wiring, must be carried out by 4foreverything. A range of electrical packages are available on their webshop, please follow the link in the My To-Do List section under Electrics (Power & Lighting), you must book your electrics by the deadline to avoid surcharges.

A grid plan must be submitted with the order form to ensure that the electrics are fitted as per your requirements. Should a grid not be submitted, the items will be positioned at the discretion of the contractor and charges may be levied for on-site changes. Exhibitors and their contractors are also advised to contact 4foreverything to arrange a temporary power supply where needed, during the construction and deconstruction of their stand.

As an exhibitor, it is your responsibility to order adequate power supply for your stand. Failure to do this will result in delays on-site and can create a fire risk. On-site checks will be carried out by the appointed Health & Safety Officer and Electrical Contractor. In all cases the decision of the Organiser and its appointed representative is final.    

Regulations: All electrical work must be carried out in accordance with the electrical regulations laid down by the local authority, IEE, Exhibition Venues Association, the Health & Safety at Work Act 1974, British Standards Institution BS 7671 1992 and the Electricity at Work Regulations 1989. A full copy and advice on electrical installations can be obtained by contacting 4foreverything.

NB: It is necessary for a stand in each block to house the mains box, however, we are unable to advise if it will be housed in your stand.

Furniture

Furniture is NOT included with your stand booking. 

Furniture can be hired from our official contractor 4foreverything, they can offer a wide range of items and have a number of packages available. Please refer to Furniture Hire on My To-Do List to place your order.  Furniture should be ordered as early as possible to ensure the availability of stock. You are also welcome to bring your own furniture to the show.

When hiring furniture with our official contractors, they will deliver the items directly to your stand the day before the show opens, and will collect at the end of the show.

Graphics

The recommended graphics supplier for the show is Full Vision. You can order graphics for your stand via the My To-Do List section. Graphics ordered through Full Vision will be placed on your stand before your arrival, and removed at the end of the show. Please ensure you submit your graphics before the deadline outlined in the My To-Do List Section.

If you are providing your own graphics, please ensure that the shell scheme panels are not damaged by the graphics, any damages will need to be paid for to 4foreverything. For advice on what can be used to secure graphics, positions of poles, weight limits walls when applying plasmas/graphics etc., please contact 4foreverything directly.

PLEASE NOTE: No items are to be fixed or suspended from the fascia nor ceiling grid, as this could affect the structural integrity of the stand as its parts are not designed to be weight-bearing. 4foreverything are happy to provide advice where needed, and you must ensure that you consult with them if you do wish to do this.

Insurance

Any loss or damage that may occur during the show should immediately be notified to the Organisers and Security on-site. If you do not have adequate insurance to cover your activity at this event, please contact your CloserStill Media Sales representative.

Nameboard

This is included as part of your shell scheme stand and it will display your stand number and company name in uppercase. The name printed on your nameboard will be the company name you submit using the 'Nameboard Form' in the My To-Do List section. Your nameboard is provided by 4foreverything. 

If this form is not returned by the deadline date, the name that will be used will be as detailed in your E-Zone. Any subsequent changes on site, which will be produced as soon as reasonably possible, will be charged at €25.00 + VAT per board.

Please note: there is a restriction of 30 characters including spaces, due to the length of the board.

Space Only Exhibitors

Definition

Exhibitors who have booked a Space Only stand will have an area of empty space on the show floor. Nothing is provided for you by the Organisers within this space, therefore you should appoint a stand contractor to design your stand, lay your flooring, build your wall(s), etc..

Exhibitors must notify our Stand Plan Approval contractor (Select International Events Ltd.) as soon as possible with the name of their stand contractor. If you require assistance in finding a suitable contractor, we recommend 4foreverything, they can be contacted using their show email address: techshowfrankfurt@4foreverything.com

Alternatively, please visit the Event Supplier and Service Association's (ESSA) website, as they hold a list of recommended contractors within the industry: www.essa.uk.com/members (filter by ‘Design & manufacture bespoke stands).

IMPORTANT NOTICE

Please note, a driving ban operates on all public roads in Germany on Sundays and Public Holidays, this applies to all vehicles over 7.5 tonnes and those towing trailers. As the first day of Build is Monday 20th May (Whit Monday), any vehicles needing access to build that are over 7.5 tonnes or towing a trailer, will either need to be on the venue premises from Saturday 18th May (parking free of charge during build), or arrive from Tuesday 21st May.

Please inform us on techops.frankfurt@closerstillmedia.com if you will have a vehicle over 7.5 tonnes or a trailer coming onsite, stating the number of vehicles, sizes and estimated arrival time, so that we can alert the venue traffic team. If you require logistical assistance with accepting any deliveries on Saturday 18th May please contact our logistics contractor DSV, whose contact details are in the Logistics section of the My To-Do List section below.

Carpet & Flooring

Please note that carpet and flooring is NOT included with your stand booking.

Your stand carpet cannot be the same colour as the aisle carpet, unless your stand has a platform floor. If you wish to order carpet or flooring, you can do this for an additional cost directly with our official supplier 4foreverything, you can find a link to their webshop in the My To-Do List.

Electrics

Please note that electrics are NOT included with your stand booking. 

4foreverything are the official electrical contractors, and are responsible for carrying out all electrical work on site. Stand contractors are permitted to carry out their own on stand wiring but the mains connections should be ordered through 4foreverything.

As an exhibitor, it is your responsibility to order adequate power supply for your stand. Failure to do this will result in delays on-site and can create a fire risk. On-site checks will be carried out by the appointed Health & Safety Officer and Electrical Contractor. In all cases the decision of the Organiser and its appointed representative is final.    

Please place your order via the My To-Do List section under Electrics (Power & Lighting), and by the deadline to avoid surcharges. A grid plan must be submitted with the order form to ensure that the electrics are fitted as per your requirements. Should a grid not be submitted, the items will be positioned at the discretion of the contractor and charges may be levied for on-site changes. Exhibitors and their contractors are also advised to contact 4foreverything to arrange a temporary power supply where needed, during the construction and deconstruction of their stand.

Regulations: All electrical work must be carried out in accordance with the electrical regulations laid down by the local authority, IEE, Exhibition Venues Association, the Health & Safety at Work Act 1974, British Standards Institution BS 7671 1992 and the Electricity at Work Regulations 1989. A full copy and advice on electrical installations can be obtained by contacting 4foreverything.

NB: It is necessary for a stand in each block to house the mains box, however, we are unable to advise if it will be housed in your stand.

Furniture

Please note that furniture is NOT included with your stand booking.

Furniture can be hired from our official supplier 4foreverything, alternatively, you can use your own. Please refer to your My To-Do List for a link to their webshop. Furniture should be ordered as early as possible to ensure the availability of stock.

When hiring furniture with our official contractors, they will deliver the items directly to your stand the day before the show opens, and will collect at the end of the show.

Insurance

Any loss or damage that may occur during the show should immediately be notified to the Organisers and Security on-site. If you do not have adequate insurance to cover your activity at this event, please contact your account manager via the Contact Us tab where cover can be arranged for an additional charge.

Please note that exhibitor insurance policies do not cover any stand contractors or their subsequent sub-contractors. As such, any stand build contractors you hire also required to submit proof that they have adequate insurance cover. We recommend that contractors erecting complex structures should have a minimum of £5,000,000 Public Liability and must be able to provide proof of Employer Liability insurance. Contractors erecting standard structures should have a minimum of £5,000,000 Public Liability and also must be able to provide proof of Employer Liability insurance.

Stand Plans

Stand plans will need to be submitted to Select International Events Ltd by Friday 19th April via the Stand Plan Submission Form, which you can access in the 'My To-Do List' section of this manual.  Failure to do so will mean that your stand could face delays in obtaining approval, and the Local Authority could prohibit your company from exhibiting at the show.

Below is the compulsory information that you must submit as a Space Only exhibitor. Stand plans will need to be submitted via the link: https://eu.jotform.com/230394487154360 by Friday 19th April. If you have any queries contact: rosanna@selectiel.com

  • Construction Phase Plan

  • Method Statement

  • Public Liability Insurance Certificate

  • Risk Assessment

  • Stand Plans inc a 3D visual and elevations to include dimensions and maximum height of the stand

Please make sure to reference the Important Regulations listed below when designing your stand, including the requirements around the stand walls. Scaled technical plans can be downloaded using this link, and will show the location of the floor ducting near on on your stand.

Complex Structures / Construction Permits

Permits are not required for the following:

  • Single-storey stands

  • that are not considered to be special constructions

  • whose stand area is less than 100 m²

  • whose height does not exceed 4.00 m

Additional checks are required for the following:

  • Exhibition stands larger than 100 m² in area

  • Temporary structures

  • Mobile stands

  • Two-storey stands

  • Lighting Rigs

  • Raised Walkways

  • Stands between 4 m and 6m in height

  • Closed ceilings

  • Platforms and stages higher than 0.20 m

  • Glass constructions

  • Moving components

The Messe Frankfurt deal directly with complex structural checks, please refer to section 4.2 of the Messe Frankfurt Technical Guidelines on what documentation should be submitted to them in order to receive permission to build. 

Construction Permits

Please note that if your stand requires specialist checks you will incur additional charges, the costs of these checks can be found via the link in the My To-Do List section. This cost is payable directly to the venue and the rates are set by them. 

Important Regulations

All stand builds must comply with the regulations stipulated in the eGuide. Please Consider The Following When Planning Your Stand:

  • Doors should be fitted with a vision panel of clear glazing at sight level (including for wheelchairs), giving a zone of visibility between 500mm and 1500mm above floor level. Doors should also be a minimum of 800mm, and open outwards in the direction of escape. Doors positioned on a gangway should be set back so that the door doesn't open onto the gangway. 

  • Enclosed Areas: Alternative means of escape must be provided to any enclosed area, and adequately maintained general and safety lighting (with exit notices) illuminated by both primary and secondary lighting systems.

  • Fire Extinguishers must be supplied by the exhibitor for their stand, this is a venue regulation and must be adhered to. Fire Extinguishers can be ordered through the venue, please note they are purchase only and cannot be hired, fire extinguishers need to be taken away with you at the end of the show.

  • Floors:

    • Carpet: When fixing your carpet, please note that only venue approved floor tapes may be used. You must remove all carpet tape at the close of the exhibition, charges will be levied for non-compliance.

    • Loading limit: The venue's floor loading is limited to 18kN per m2. 

    • Platforms should be avoided wherever possible in order to provide level access to all:

      • Where the use of platforms is unavoidable, they should not exceed 170mm in height (one step) and consideration must be given to accessibility for people with disabilities in compliance with the Equality Act 2010.

      • The distance between supporting timbers of platforms constructed from battens (25mm thick minimum) and sheet materials (plywood or MDF, 18mm minimum), must not exceed 400mm from centre to centre.

      • Platform corners must be splayed, rounded or angled to prevent sharp corners and tripping hazards.

      • Where a bevel edge is applied to the perimeter of a platform, it must be conspicuous.

      • Platforms must be of a strength and stability sufficient to carry and distribute the weight of the standfitting, stand personnel, visitors and exhibits, and having regard to the venue's floor loading limits.

      • When laying platforms on your floor space, please pay special attention to the area marked out for your stand. Failure to build in the marked out area will result in delays to your stand build, as you will be required to move the platform to within the stand boundary, and complete the entire stand build within the existing build times. Please ensure your stand contractors are aware of this.

  • Gangways must be clearly identifiable.  

  • Reverse of stands: Finishing the reverse of any wall over 2.3m in height that overlooks neighbouring stands in a neutral colour.

  • Rigging is permitted above stands and should be organised directly with the venue. You can contact them on suspensions@messefrankfurt.com. Please note:

    • Banner plans (including dimensions / weight / materials / rigging points, etc.) must be submitted to Select International Events Ltd (for structural approval) by Friday 19th April, and Messe Frankfurt (for Rigging).

    • Banners must be rigged within the boundary of your stand space. They should have between 6m and 8m from the hall floor but with a minimum clearance of 2m from the highest point of the stand. 

    • Lighting rigs will be allowed provided they conform to the regulations governing their use, for example:

      • Must hung between 6m and 8m from the hall floor, with at least 2m clearance from the highest point of the stand.

      • No graphics or decorative material may be displayed upon the lighting rig.

  • Stand bridging is not permitted.

  • Stand Numbering: All space only stands must display their company name and stand number prominently on their stand, so that they can be viewed from each approaching gangway. This will assist visitors in locating their position within the hall, and finding your stand.

  • Stairs: please refer to the guidance in the eGuide.

  • Travel Distance: Adequate means of escape must be provided, and the travel distances from any part of the stand to the gangway must not exceed 12m.

  • Walls:

    • Solid walls along gangways are not permitted.

    • Stands must be suitably opened so as not to cause offence to neighbouring exhibitors or breach fire regulations. 

    • Two thirds of each open side must remain open, and no run of walling can exceed 4m in length. Should you wish for your wall to exceed these measurements, the walls must have natural breaks or see-through glazed panels (at least 1m wide), or other such features at regular intervals. Each stand will be assessed individually by the Organiser upon receipt of drawings.

    • The reverse of any wall over 2.3m in height, facing into the exhibition, must be finished in a neutral colour.

  • Welding will not be permitted unless a hot work permit is obtained from the Venue, and is subject to advance submission of a method statement and risk assessment before any work is carried out on-site.

Storage

Please note that we are not permitted to store any items within the hall while the show is open, this is a regulation enforced by the Messe Frankfurt. All building or spare material will need to be removed from the halls before we are given permission to open, any delay in opening the show due to contractors will result in a fine to the contractor. Any storage that is required in excess of this should be organised by the exhibitor. 

CDM Regulations

In April 2015 the Health and Safety Executive introduced the Construction Design & Management Regulations (CDM) into the exhibition industry, to provide a framework to help ensure that your participation at this event is carried out safely. The regulations apply during times when the event is in construction/deconstruction, and the control measures differ for shell scheme exhibitors and space only exhibitors, so please read the relevant section below for you.

Shell Scheme Exhibitors

If CloserStill Media is building your shell scheme stand (via the official show contractor), and you are not planning to construct anything within the stand (excluding stand dressing items, posters, furniture, AV) please skip ahead to the Health and Safety tab below.

Space Only Exhibitors

It is your responsibility, as an exhibitor, to ensure that all the roles required under CDM are fulfilled. You do not necessarily need to appoint three separate people for each role, as some roles may fall under one person’s remit, but you must make sure that the below-listed duties are carried out regardless.

Individual Client: this is you as an exhibitor. You are primarily responsible for appointing a competent contractor to build your stand, and making sure they have all the information needed to create a structurally sound and safe stand. Duties also involve:

  • Ensuring the below roles are fulfilled. The majority of the responsibilities can be delegated to your stand designer/builder if you use one.

  • Ensuring that all construction work is carried out safely and within the times stated in this manual. This can also be delegated to your stand designer/builder if you use one. 

  • Employing competent staff for the work required.

  • Ensure all appropriate paperwork requested in this manual, including a construction phase plan, is submitted on time. Your stand designer/builder can also do this for you by completing the stand plan submission form

Role 1. Principal Designer: this is the person in charge of the design of your stand. They must ensure that:

  • All planning, design and pre-construction work is carried out in accordance with the regulations in this technical manual.

  • Competent staff are employed for the work required.

  • They produce and submit all appropriate paperwork requested in this manual on time, including a construction phase plan, and prepare an onsite health & safety file.

  • The event's welfare and emergency gangway floor plan, health & safety documentation, and site safety rules are shared with your appointed contractors in advance of the event.

Role 2. Principal Contractor: this is the person who is in control of the build and breakdown of your stand. They must ensure that:

  • Work is carried out as per the documentation approved by Select International Events, with no risks to health & safety.

  • Competent staff are employed for the work required.

  • The event's welfare and emergency gangway floor plan, health & safety documentation, and site safety rules are shared with their staff and any appointed sub-contractors in advance of the event.

  • Access on to your stand is restricted depending on the work being carried out at the time (e.g. approriate PPE is worn where appropriate).

  • All staff onsite for build-up and breakdown have registered for their own build & breakdown pass, and have either a printed or electronic copy to hand before coming onsite. A link will be sent with the stand plan approval from International Select Events.

  • They liaise onsite with the organiser's operations team and their appointed floor managers.

Role 3. Sub Contractor: this is the person working on the stand either under or alongside the principal contractor. They must ensure that:

  • Work is carried out as per the documentation approved by Select International Events, with no risks to health & safety.

  • Competent staff are employed for the work required.

  • Adequate information and training is provided to the onsite team.

  • All staff onsite for build-up and breakdown have registered for their own build & breakdown passes, and have either a printed or electronic copy to hand before coming onsite. A link will be sent with the stand plan approval from International Select Events.

  • They liaise onsite with the principle contractor, the organiser’s operations team and their appointed Floor Managers and their appointed floor managers.

There are instances when you, as the exhibitor, could be all of the above roles if you plan, design, build and breakdown your own stand. If this reflects your situation, you will need to submit a construction phase plan along with all appropriate paperwork requested in this manual.

Safety Planning Supervisor

The Organisers recommend that you also appoint a safety planning supervisor to manage your stand build's on-site health & safety delivery. This supervisor will have specific responsibility for managing health & safety (including the provision of proper information and instruction, training, guarding and supervision of all parties concerned through the show), and be responsible for the undertaking the Health and Safety requirements listed in this manual.

Health & Safety

Key Requirements

  • Health and Safety Declaration Form: All exhibitors MUST complete and submit this by the deadline, to indicate their commitment to health & safety at the exhibition. This can be found in the My To-Do List section.

  • Risk Assessment: All exhibitors must complete a risk assessment (RA) for the exhibition, which covers the activities taking place on your stand during the open period of the event. This does not need to be sent to us, although you must be able to produce it on-site if called upon to do so. 

Exhibitor Responsibilities

As an exhibitor, you must ensure the health, safety and welfare of your employees, contractors, and visitors so far as is reasonably practicable throughout the exhibition. You should also ensure that your actions (or in-actions) do not give rise to accidents, injuries or unsafe working environments. You must provide proper information, instruction, training, and oversee all parties working for you throughout the show's tenancy.

You should check that any of your contractors, suppliers, agents etc. have a health & safety policy, and is suitable to the exhibition environment.

When designing your stand, you must consider the working hours of the event alongside the capabilities of the onsite construction team, and any equipment they may need such as suitable materials and personal protective equipment (PPE) (e.g. suitable footwear, clothing, and high-visibility jackets).

Your attention is drawn to the Health & Safety at Work etc Act (1974) and the regulations made under this Act, and you are reminded that the duties imposed by these laws are not reduced, regardless of whether an employer is in their own office or participating at an exhibition. Failure to do so represents a breach of UK law and could result in the prosecution of an exhibitor/contractor by the Health & Safety Executive (HSE). Among the statutory duties listed under the health & safety legislation, the following are particularly relevant to this event, although are by no means exhaustive:

  • The safe use and storage of Chemicals, flammable liquids, and substances, and are removed from the exhibition venue after use or, in exceptional circumstances, brought to the attention of the venue cleaning department for safe and proper disposal. Such products must not be placed in general rubbish bins or tips.

  • Companies have a duty to co-operate with other employers (e.g. Exhibition Organisers) when sharing a workplace, whether temporarily or permanently.

  • All electrical work within the Halls will be carried out in compliance with the Electricity at Work Regulations 1989.

  • Emergency gangways must be maintained throughout tenancy.

  • Understand the Fire and Emergency Procedures of the venue, which will be circulated to all exhibitors and contractors, and include the location of the Medical Centre within the venue.

  • All fluorescent lighting is removed from the exhibition venue, and disposed of appropriately. 

  • Work areas are maintained free from general waste materials, which could be hazardous to other operatives.

  • A written company Health and Safety Policy should exist if the company has 5 or more employees.

  • Lifting equipment is used by competent and trained personnel, i.e. the event's official Freight and Logitstics supplier.

  • All stand materials used for construction or display comply with Local Authority Standards, and not less than British Class 1 standards of flammability.

  • Ensuring portable electric equipment:

    • used for the purpose for which it's designed

    • fitted correctly with the appropriate safety guards, and used

    • used with the minimum length of trailing leads

    • not left unattended with a live power supply to it.

  • Operatives to wear suitable PPE where identified in their Risk Assessment, including eye, ear, foot, and hand protection, and hard hats when working beneath or near overhead working.

  • A suitable and sufficient Risk Assessment should exist in respect to all the significant risks taking place onsite. 

  • At least one competent Safety Adviser must be appointed to assist in overseeing all health & safety responsibilities onsite.

  • Only scaffolding that incorporates standard safety features may be used, and that any tower scaffold in use is properly stabilised prior to and during use.

Working At Height

The UK Work at Height Regulations (2005) applies to all work at height where there is a risk of a fall liable to cause personal injury, and places duties on employers, self-employed, and any person who contracts work to other. Working at height requires appropriate management and safe working methods. One of the most common causes of accidents within the halls is the use of the wrong height ladders, or working at height without the correct equipment (e.g. standing on chairs).

Ladders for work over 4m are not permitted. When working at height:

  • Use only ladders with industrial rating as per manufacturer's instructions

  • Stand no higher than the 2nd step from the top, and do not overreach

  • Set ladder on a flat surface and ensure another person steadies the ladder

  • Inspect rungs and rails for damage each time they are used.

All accidents, incidents and near misses must be reported to the organiser’s immediately.

Stay safe on site! Please click the link for more information on the Stop-The-Drop campaign to reduce the number of working at height accidents, which was created for the events industry in conjunction with the Association of Event Organisers (AEO), Event Supplier and Services Association (ESSA), and Association of Event Venues (AEV): www.stop-the-drop.co.uk.

Exhibitor Health & Safety Checklist

Have you remembered to...

  • Submit your health & safety declaration form?    

  • Write a risk assessment to cover all activities taking place on your stand during the open period of the event. This does not need to be sent to us, although you must produce it on-site if called upon to do so.

  • Appoint a competent and reliable stand contractor, and passed on all regulations in this technical manual to them?

  • Communicate and train all relevant persons on the key risks and control measures identified in your risk assessment?

  • Share the emergency procedures contained within this technical manual with all your staff & contractors?

  • Ensure that your stand design can be erected and dismantled safely and within the times stated?

  • Plan your time during build and breakdown? Can your stand design be erected and dismantled safely and on-time?

  • Plan a rota to ensure all staff receive sufficient & regular breaks?

  • Ensure your stand contractor has submitted the stand plans, and all supporting health and safety documentation requested in this technical manual, on time?

  • Review your findings after the previous show to improve areas which need attention, such as where incidents occurred, and to take the appropriate action for this event?

  • Appoint a safety adviser (if appropriate)?

  • Read the eGuide for areas where you are in doubt?

Vehicle Movement

If arriving by vehicle, venue regulations state it is compulsory to wear high-vis vests in the vehicle loading areas. Please ensure all staff driving to the halls or arriving onsite to load/unload outside the vehicle loading door areas are wearing high-vis vests. If you do not have them available, you will be required to purchase them.

Smoking

The venue implements a non-smoking policy in accordance with UK Law, this also applies to e-cigarettes and vaping. Designated smoking areas are located outside the venue.

Emergency Procedures

For more information on the venues emergency procedures, please refer to the emergency procedures section within your My To Do List.

Venue, Travel & Parking

The Messe Frankfurt has excellent transport facilities within easy reach. 

Address

Tech Show Frankfurt 2024
Hall 8
Messe Frankfurt
Ludwig-Erhard-Anlage 1
60327 Frankfurt am Main
Germany / Deutschland

Venue Map

Click here for a map of Messe Frankfurt.

Click here for an access map of Tech Show Frankfurt. 

Arrival on Foot

When traveling to the venue from the City or major hotels, the best entrance to use is Ludwig-Erhard-Anlage, this can be found to the left of the Maritim Hotel and Congress Centre. This entrance is roughly a 10-15 minute walk to Hall 8.

What3Words: ///required.bland.strength

Arrival Via Sbahn

There is an Sbahn stop inside the Messe Frankfurt grounds, this is Frankfurt am Main Messe. The station is a 5 minute walk to Hall 8. 

What3Words: ///backdrop.sand.segments

Arrival Via Taxi

The closest Taxi rank is outside the Galleria entrance, Taxis are permitted to drop off here and will queue for collections. Please ask your Taxi driver to drop you off at Galleria Entrance using Tor 9 (Gate 9)

What3Words: ///footsteps.arrival.charm

Arrival Via Car 

The closest car park inside the Messe Frankfurt venue is above Hall 9, to access this please follow directional signage for Tor 9 (Gate 9)

What3Words: ///clusters.over.remark

Unloading & Loading

Book your car/van/lorry for both build and breakdown through the link in the To-Do-List section. Vehicles arriving for unloading should report to Tor West (Gate West) and follow onsite signage. 

General Information A-Z

tip: type Ctrl+F to search for a particular word/phrase

Accidents

If you are involved in or witness an accident at any point during the tenancy of the exhibition, however small, it is your responsibility to report it to the Organiser's Office. 

Accommodation

For accommodation please try our recommended supplier Event Express, they can provide rates and availability for a range of Hotels local to the Messe Frankfurt. Event Express details can be found in the the Accommodation section of the My To-Do List.

Activities and Demonstrations

Should you wish to carry out any demonstrations on your stand, please complete the Health & Safety Declaration form or email The Operations Team.  The Organisers reserve the right to curtail any practice which they consider dangerous or detrimental to the show or surrounding exhibitors. Please note:

  • Exhibitors must advise the Organisers if they intend to offer any treatment, therapy, massage or similar services on the stand, as special licences from the Local Authority may be required.

  • Any exhibitor wishing to operate machinery or carry out mechanical demonstrations on their stand must ensure that these practices constitute no safety hazard, nor interfere with the activities of visitors and exhibitors.

  • All moving parts must be effectively guarded and controls sited beyond public reach.

  • All seating for the public should be contained within your stand area and comply with the current British Standard requirements for the Local Authority.

  • Exhibitors should not engage in any activity or employ any purpose or device that tends to create unreasonable congestion in the gangways. Demonstrations should be planned to take place in the centre of stands to give room for the audience

  • Exhibitors are reminded that sound must be kept to a level below 80 decibels. This level will be monitored within the exhibition area.

  • If you are unable to provide a Risk Assessment for any activities taking place on the stand (when requested), all demonstrations must cease until a Risk Assessment has been completed to the satisfaction of the Organiser. In the case of a dispute, the decision of the Organisers and its appointed representatives is always final.

Animals

If you wish to bring an animal onsite during the show open period, please contact The Operations Team for approval.

During the Build-Up and Breakdown period no animals will be allowed on site.  At all times the Organiser's decision is final.

Audio Visual Equipment

The official supplier for the show can be found in the My To-Do List.

Badges & Passes

No one will be permitted entry into the exhibition hall during build-up, open period or breakdown without the appropriate pass. Every member of your staff who will be working on the stand, requires an exhibitor badge. These badges must be worn on-site at all times during the open period of the exhibition. 

Balloons

Gas filled balloons must be adequately secured to the stand.  Charges will be levied for any costs incurred for repairing damage to the air handling units within the halls due to gas filled balloons being drawn into the units and for removing balloons from the roof structures.

  • Balloons can hang only over your own stand.

  • All helium gas cylinders must be removed from the halls once the balloons have been filled and the use of flammable gases is not permitted.

  • A plan must be submitted to the organisers detailing location, height and method of attachment. 

Banking Facilities

There are chargable ATMs within Messe Frankfurt Site.

Booth Collateral

Exhibitors are reminded that the event has an international audience and therefor collateral should be available in both German and English.

Business Facilities

Photocopying, faxing and IT facilities, including Internet access, are available onsite at the Messe Frankfurt. There are charges for the services.

Canvassing

All exhibitors are advised that unless they have a contractual agreement with the event organisers, all promotional activity including literature distribution is restricted to the limits of their stand.  If you are approached on your stand by unwelcome visitors trying to sell their products, please take a business card and inform the Organisers Office immediately.

Car Parking

Car parking can be booked using the link in the To-Do-List section. Messe Frankfurt also has disabled parking facilities, please note this is chargeable, on a first come first served basis.

Where possible we recommend that exhibitors and visitors travel by public transport.

Catering

Exhibitors are welcome to bring their own catering for their stand area. If you need assistance with catering the Messe Frankfurt has an in-house team who can supply a full range of food and beverages including a waitress service.

Exhibitors are not permitted to sell any food or drink from their stand area, the onsite catering team hold the sole rights to retail catering at the venue.

The Food Safety Act 1990 and Regulations made under it aim to ensure that all food offered to the public is safe to eat. Part of the Environmental Health Officers role is to carry out checks on Food Safety and Hygiene to ensure compliance with the legislation.

Children

Local Authority Health & Safety regulations prohibit the presence of under 16s in the halls during build up and breakdown.  The Exhibition is a trade event and the nature of the exhibits during the open period will reflect this, as such it is not a suitable environment for children. There are no crèche facilities at this event.

Cleaning

All stands will be cleaned on the night of Tuesday 21st May in preparation for the opening morning. This does NOT include the cleaning of actual exhibits. If you require these to be cleaned please contact Messe Frankfurt direct for a quotation.

  • If a nightsheet is being used to secure the stand, duplicate keys clearly labelled should be left with the Organisers Office to allow access for cleaners.

  • Exhibitors requiring emergency cleaning during the exhibition should contact the Organisers office (although only light cleaning will be possible during show opening hours, vacuuming will not be possible).

  • Please dispose of any liquids so as to avoid spillage and damage to the carpets.

  • Waste materials should not be abandoned on site or deposited into the venue waste disposal containers and skips without the venues prior agreement. Please note that any waste left in the halls will be charged back to the exhibitor.

Cloakrooms

The cloakroom is located in the registration area and is open until thirty minutes after the close of the exhibition.  

Lost property will be handed into security and after the show closes it will be logged and held in Messe Frankfurt. 

Columns

If you have a column on your stand, please email The Operations Team if you need exact dimensions.

COSHH

Under COSHH, the use of all toxic and hazardous substances is prohibited without written approval from Messe Frankfurt.  Applications should be accompanied by a COSHH assessment including details of measures taken protecting employees & workers on adjacent stands and they should be submitted to the Organiser at least one month prior to the exhibition.

Deliveries

Please note that neither the Organiser nor the Venue can accept responsibility for deliveries that require a signature – you must ensure that there is someone available on your stand to receive such items, or direct them to the Logistics contractor desk onsite where you can collect items from on arrival. Deliveries can only be made during the official build-up period. Please note that many courier companies do not deliver or collect at weekends.

Deliveries should be addressed as follows :-

Your Contact Name / Mobile Number
Your Company Trading Name
Your Stand Number
Tech Frankfurt 2024
Hall 8
Messe Frankfurt
Ludwig-Erhard-Anlage 1
60327 Frankfurt am Main
Germany / Deutschland

Dilapidations

Exhibitors are responsible for all panels, walls, columns, flooring, Shell Scheme stands, hired accessories, etc. within their stand area and any damages will be made good at the exhibitor's own expense.

All exhibits and standfitting materials must be cleared from the venue and charges will be levied for the removal of any abandoned articles, including carpet tape and literature.

Disabled Facilities

The venue has a hotline for disabled visitors is always available to respond to your questions, comments and suggestions, phone: +49 69 75 75 – 69 99 or email: handicap@messefrankfurt.com.

Additional information is available on the Messe Frankfurt Website.

Electrics

It is necessary for a stand in each block to house the mains box.  You will not be advised if it will be housed in your stand.

  • Stand Connections - During build-up, initial connections to stands are made as early as possible, but in some cases this could mean opening morning if the stand is not complete. The power to all stands will be switched off 30 minutes after the close of the show.  Please also remember to order a 24 hour supply for the build up / open period if required.

  • Regulations - All electrical work must be carried out in accordance with the electrical regulations laid down by the local authority, IEE, Exhibition Venues Association, the Health & Safety at Work Act 1974, British Standards Institution BS 7671 17th Edition and the Electricity at Work Regulations 1989.  

  • General Electrical Information - Please register to order your electrical requirements via the Checklist.
    4foreverything are responsible for, and will carry out, all electrical work on all stands. Please specify your requirements on the Order Form and location grid. This form should be returned by the deadline date to avoid surcharges for late orders. Should a grid not be submitted, the items will be positioned at the discretion of the contractor and charges may be levied for on-site changes. 

Emergency and Fire Procedures

Please pay careful attention to the Messe Frankfurt Emergency & Fire Procedures in the My To-Do List section. 

Equality Act 2010

Please note that all exhibitors are expected to comply with the Equality Act as far as is reasonably practical. For more information please read the following link:http://www.direct.gov.uk/en/DisabledPeople/RightsAndObligations/DisabilityRights/DG_4001068 

Fire Extinguishers

Fire Extinguishers must be supplied by the exhibitor for their stand, this is a venue regulation and must be adhered to. Fire Extinguishers can be ordered through the venue, please note they are purchase only and cannot be hired, fire extinguishers need to be taken away with you at the end of the show.

First Aid

Should you require first aid assistance and this room is unmanned, please contact the Organiser's Office for First Response assistance. If urgent medical assistance is required do not call the emergency services direct but contact Control and they will co-ordinate the medical team and the emergency service arrival.

Fumes, Exhausts and Smoke

Any exhibit or process which generates and blows out or otherwise emits fumes, exhaust or smoke is subject to the requirements of the Control of Substances Hazardous to Health Regulations 1988 and all such processes must be so arranged to have an effective system to the outside atmosphere as approved by Messe Frankfurt

Furniture

Furniture should be ordered as early as possible to avoid non-availability of stock. Details of our recommended suppliers can be found in the My To-Do List section. Please note the furniture is for hire.

Gangways

  • Build Up

    • For Health and Safety reasons there will be no off-loading of exhibits or stand fitting materials into the gangways under any circumstances.  

    • Gangways MUST be kept clear at all times and anything left in any gangway will be deemed as rubbish by the cleaners and removed.  

  • During the show

    • Please note the gangways are not part of your stand.  All staff and exhibits must be contained within your stand space and all gangways must be kept clear at all times.

Graphics

Our official supplier for the show is Full Vision. Please refer to the My To-Do List for their brochure and contact details.

Gratuities

Appointed contractors will carry out all work in good time and you should not be asked for any sort of gratuity to obtain priority service.  If monies are solicited, please inform the Organisers immediately.

Insurance

Any loss or damage that may occur during the show should immediately be notified to the Organisers and Security on-site.  Please note that Exhibitor insurance policies do not cover stand contractors and any subsequent sub-contractors, and as such, contractors are now required to submit proof that they have adequate insurance cover.

Internet & Wifi

The Messe Frankfurt provide free un-supported Wi-Fi, please see the Guide for more information.  If you need a faster supported service please order using the Telecomms section of the My To-Do List.

Maintenance & Repair

Maintenance work to stands must be carried out the evening prior to open, or after the close of show by prior arrangement with the Organisers.  No maintenance will be permitted during the open hours.

Music Licences

If you wish to play music on your stand, a licence must be obtained from GEMA, the German Society for Musical Performing and Mechanical Reproduction Rights. Please refer to GEMA/Music Licence within the Exhibitor Manual Checklist.

Noise Levels

Screening videos, demonstrations etc. from stands will be permitted providing they do not interfere with the conference or any other exhibitor. The organiser reserves the right to request that sound levels are reduced or switched off completely. As a general rule, please keep all noise below 80dB.

Photography

To avoid unnecessary canvassing of exhibitors, the official photographer has been appointed to undertake all photography for the show and no other photographers will be allowed into the hall without prior written consent from the Organisers.  Please contact them via the details on the marketing pages on the website.

Public Address System

The public address system is for use by the Organisers and Authorities only.  During the Open Period the tannoy can only be used for official and emergency broadcast messages. 

Rules & Regulations

Exhibitors should familiarise themselves with the rules and regulations specified in this manual, together with the terms and conditions displayed on the back of your Contract to Exhibit - failure to do so may result in delays in the construction process.

Sampling

Exhibitors planning any form of sampling of food/liquid products on their stand at the exhibition must advise the Organisers (please email The Operations Team) this information is then passed to the venue.  

Exhibitors may give away tasting samples of their products subject to the following conditions:

  • Tea, coffee or soft drinks may not exceed three fluid ounces

  • Alcoholic drinks - exhibitors may give away tasting samples of beer and wine up to three fluid ounces served in plastic glasses and is non-chargeable. However for spirits, samples of only 10ml can be handed out and a Personal Licence is required.

  • Unwrapped food - bite size portions

If, in the opinion of the venue, an exhibitor contravenes these conditions and provides a significant level of hospitality catering or sampling from its stand, they reserve the right to charge the exhibitor a corkage or concession fee.

Exhibitors are not permitted to sell food or drink from their stands.

Security

The security provided by the Organisers is designed to prevent unauthorised access to the hall, NOT to secure the contents of your stand.  There will be internal overnight security patrols only and these cannot secure the safety of your goods if left unattended.

Please ensure your stand is manned at all times.  Please help the organisers with the security of the halls by informing the organisers office immediately of any security issues.  Exhibitors are advised to not leave their stands unattended during build up, breakdown or the open period, and to take particular care with personal items such as mobile telephones and laptop computers.

Please note that most hired cabinets have common locks and should NOT be regarded as secure units. Any incidents of theft must be reported to the Organisers immediately as it will be necessary to complete a security form and report the incident to the police.

Please note that neither the Organisers nor the venue can be held responsible for any loss or damage to stands or exhibits.

If you are intending to use your own guard please email The Operations Team 1 month prior to the show.

Site Survey

It is each exhibitor’s responsibility to examine their allocated site in order to avoid adjustments to stand structures or displays, as variations in the floor level or obstructions cannot always be indicated on the floorplan.  In your own interest, you should also satisfy yourself as to the condition of your site both before erection and after clearance. 

Smoking

Tech Frankfurt implements a non-smoking policy for the duration of the tenancy. If you wish to smoke, please exit the hall via the main entrance/exits.

Storage & Handling & Freight Facilities

There are no storage facilities at the Venue and any company requiring this facility should contact the official contractor for a specific quotation.

You are also advised that fire regulations prohibit the storage of empty crates, packing materials and exhibits behind stands.

Telecommunications

Telephone and internet services can be supplied by the official telecommunications contractor at the Messe Frankfurt. Please view the My To-Do List section for links to book these services.

Visitor Data Capture

Details of all visitors making enquiries on your stand can be captured by the use of a datapen.  Please note that this is the same company/website as the Exhibitor badges.

Waste Disposal

You are required to remove all standfitting material and waste generated at the end of breakdown.  Any rubbish left in the hall will be skipped by the Cleaning Department and a charge of £500 per skip load will be charged to the relevant exhibitor.  We will be taking digital photos of each area as proof and an invoice will be sent to you after the event.

Please contact the cleaning department on +49 69 75 75-69 11 for a quotation on skip hire.

Please note that waste materials, however innocuous, should not be abandoned on-site, discharged into the drainage system nor deposited in Messe Frankfurts waste disposal containers or skips.  The cost of any clearing, repairs to the drainage system or of making good any other damage caused by such unauthorised discharge will be passed to the relevant exhibitor.  Disposal of such substances are subject to "Control of Substances Hazardous to Health Regulations 1988" (COSHH). Toxic waste shall be placed in closed containers, marked accordingly, and special arrangements made with Messe Frankfurt regarding their disposal.

Should it be necessary for waste material to be removed, the Cleaning Department can provide quotations for special skip hire.

Working at Height

Please be aware that Working at Height within the halls MUST be in compliance with the Working at Height Regulations 2005.

Further information is available at http://www.hse.gov.uk/pubns/indg401.pdf

Contact Us

The Tech Frankfurt team is here to assist you on every matter relating to the exhibition: 

Operations Team

Claire Reeder All Shows techops.frankfurt@closerstillmedia.com
Stefanie Roders All Shows techops.frankfurt@closerstillmedia.com
Rebekah Marnell All Shows techops.frankfurt@closerstillmedia.com
Florence Doel All Shows techops.frankfurt@closerstillmedia.com

Sales & Sponsorship

Simon Press All Shows s.press@closerstillmedia.com
Mark Monument Data Centre World m.monument@closerstillmedia.com
Monique Hagedorn Cloud Expo Europe m.hagedorn@closerstillmedia.com
Timothy Schorno Big Data & AI World t.schorno@closerstillmedia.com
Eamon Curran Cloud & Cyber Security e.curran@closerstillmedia.com

Marketing & Public Relations

Chantal Gold All Shows germantech@closerstillmedia.com
Alisea Gohlisch Data Centre World germantech@closerstillmedia.com
Chantal Gold Cloud Expo Europe germantech@closerstillmedia.com
Alisea Gohlisch Big Data & AI World germantech@closerstillmedia.com
Chantal Gold Cloud & Cyber Security germantech@closerstillmedia.com
Suppliers
Accommodation Event Express reservations@eventexpressuk.com
Audio Visual 4foreverything & PSPAV techshowfrankfurt@4foreverything.com
Catering Accente delivery@accente.com

Carpet

4foreverything techshowfrankfurt@4foreverything.com
Cleaning Messe Frankfurt serviceshop@messefrankfurt.com
Data Scanners Circdata enquiries@circdata.com
Electrics 4foreverything techshowfrankfurt@4foreverything.com
Furniture Hire 4foreverything techshowfrankfurt@4foreverything.com
Graphics Full Vision exhibitor@fullvision.co.uk
Internet & Wifi Messe Frankfurt telecommunication@messefrankfurt.com
Logistics DSV Solutions terence.brunton@dsv.com
Parking Messe Frankfurt parkservices@messefrankfurt.com
Registration Fusion Events enquiries@circdata.com +44 (0)208 149 9222
Shell Scheme 4foreverything techshowfrankfurt@4foreverything.com
Stand Plan Submissions Select International Events rosanna@selectiel.com
Venue Messe Frankfurt serviceshop@messefrankfurt.com

 

Covid-19 Guidelines

We are highly committed to the health and safety of our visitors, exhibitors, contractors, and the wider community. To ensure our community is safe and secure at our event, we have prepared the following guidelines which are based on the current UK government and industry advice and regulations.

We are constantly reviewing these guidelines in collaboration with the latest government advice, the local authority, our industry association; Association of Event Organisers (AEO) and the venue at which the event is hosted.

Cashless Payments

  • Food and drink can be purchased via the venue catering outlets using contactless payment methods to minimise contact points and to provide a speedier service.

Cleaning

  • Implement a regular cleaning regime for your stand, ensuring a deeper clean before, during and after the event each day. Pay particular attention to high traffic touchpoints such as meeting rooms, info desks, displays and handrails.
  • A cleaning log positioned in a prominent location on your stand may be a useful way to capture and demonstrate the cleaning regime you have put in place.
  • Along with the venue, we are conducting a thorough, enhanced cleaning regime of all features and public areas prior to event opening and during event.
  • Where possible bring/hire furniture that can be cleaned easily.

COVID-19 Status Checks

  • In line with the recent changes to government guidance and the end of Plan B restrictions, we will no longer require visitors, exhibitors, and contractors to pass through COVID-19 status checks at the entry points to the venue. We continue to encourage people to take a lateral flow test before arriving at the venue, but this is not a condition of entry.

Face Coverings

  • It is no longer mandatory to wear face coverings, however government guidance does recommend that people still wear face coverings in enclosed or crowded spaces, so we do encourage people to wear face coverings at the event.

Food & Drink

  • Food and drink can be purchased via the venue catering outlets using contactless payment methods to minimise contact points and to provide a speedier service.

Hand Sanitiser

  • There will be hand sanitising stations available in the venue public space and the event halls in high traffic areas.
  • Carry your own hand sanitiser where possible.
  • Provide hand sanitiser on your stand, for your staff and visitors.
  • Don’t forget to wash your hands frequently throughout the event.

Hotels

  • Accommodation offered by our preferred supplier, Event Express, is StaySafe™️ classified. The StaySafe™️ Accreditation identifies the hotels that have measures in place including mobile check-in, contactless keys, destination only lifts, and specially sealed doors.
  • For more information, please refer to the technical manual.

Registration

  • To minimise queuing and contact during registration, we strongly advise all visitors, exhibitors & contractors to pre-register to attend an event.
  • Exhibitors & contractors can register for build & breakdown passes via the technical manual to access the event during the build and breakdown period.
  • Exhibitors can register for exhibitor badges via the ezone portal to access the event during the open period.
  • If you have pre-registered for your Exhibitor Badge, ensure you bring your QR code which is featured on your registration email for contactless badge printing.

Risk Assessment

  • In your event risk assessment, it is now compulsory that you consider transmission of COVID-19 as a risk and the control measures that will be implemented to minimise this risk.

Social Distance

  • Rather than exchanging business cards we encourage you to use data capture devices to ensure contact free sharing of business details – this could be in the form of a QR code for visitors to scan. Details of solutions that can be offered by our registration partner Circdata can be found via the Ezone.
  • Please be conscious of the space around you, giving people distance where possible.
  • Check before initiating personal contact.
  • For the increased comfort of visitors, consider arranging meetings in advance at less busy times.
  • Avoid building small, enclosed spaces for people to meet and work unless adequately ventilated.

Symptoms

  • Before travelling to the event, we ask everyone to take personal accountability for their health and those around them by adhering to our COVID-19 safety measures. Do not attend if you are displaying symptoms, have been asked to self-isolate or live with an individual who has symptoms of COVID-19.
  • You can find out more about COVID-19 symptoms here.

Travel

  • If you are travelling to the event from overseas, you do not need to take any COVID-19 tests or quarantine when you arrive in Germany.

  • Other countries may have rules about what you need to do to leave the country to travel to Germany. You should check travel advice for the country you are travelling from.